Terms & Condition

​1. Definitions

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1.1 "Company" refers to proplokl,

1.2 "Client" refers to any individual or entity that engages the services of the Company.

1.3 "Services" refers to all services provided by the Company, including but not limited to social media management, website development, and website management.

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2. Scope of Services

2.1 Social Media Management: The Company provides comprehensive social media management services designed to enhance the Client's online presence and engagement. These services include but are not limited to:
   - Strategy Development: Crafting a tailored social media strategy that aligns with the Client’s business goals and target audience.
   - Content Creation: Designing and producing, engaging content such as posts, graphics, videos, and stories for various social media platforms.
   - Scheduling and Posting: Managing the calendar for timely and consistent content posting across platforms like Instagram, Facebook, TikTok, and LinkedIn etc etc.
   - Community Management: Engaging with followers, responding to comments and messages, and managing online community interactions to foster a positive brand image.
   - Advertising Campaigns: Planning, executing, and optimizing paid social media advertising campaigns to increase reach, engagement, and conversions.
   - Performance Reporting: Regular reports and analytics to track the effectiveness of social media activities and suggest improvements.

2.2 Website Development: The Company offers custom website development services tailored to meet the specific needs not only real estate businesses but to any businesses whom required our services. These services include but are not limited to:
   - Consultation and Planning: Conducting initial consultations to understand the Client's requirements and developing a comprehensive website plan.
   - Design and Development: Creating responsive and user-friendly website designs that reflect the Client’s brand identity and meet usability standards.
   - Content Management Systems: Implementing and configuring content management systems (CMS) to enable easy updates and maintenance of website content by the Client.
   - Property Listings Integration: Developing features to display property listings, including search functionalities, filters, and detailed property pages.
   - SEO Optimization: Incorporating SEO best practices into the website design to enhance search engine visibility and drive organic traffic.
   - Testing and Launch: Conducting thorough testing to ensure functionality, compatibility, and performance across various devices and browsers before launching the website.

2.3 Website Management: The Company provides ongoing website management services to ensure the Client’s website remains functional, secure, and up-to-date as one of offered service on its own. These services include but are not limited to:
   -Regular Maintenance: Performing routine checks, updates, and backups to maintain website performance and security.
   - Content Updates:Managing and updating website content as needed, including text, images, videos, and other multimedia elements.
   - Technical Support: Offering technical assistance and troubleshooting to resolve any issues or bugs that may arise.
   - Security Monitoring:Implementing security measures and monitoring the website to protect against cyber threats and unauthorized access.
   - Performance Optimization: Continuously optimizing website speed, performance, and user experience to ensure a seamless and efficient user journey.
   - Analytics and Reporting: Regular analytics and performance reports to help the Client understand website traffic, user behavior, and areas for improvement.

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3. Client Responsibilities

3.1 Timely Provision of Information:

 The Client agrees to provide accurate, complete, and timely information and materials necessary for the Company to perform the Services.

3.2 Legal Compliance:

The Client warrants that all materials provided to the Company comply with all applicable laws and do not infringe on any third-party rights.

3.3 Approvals and Feedback:

The Client agrees to promptly review and provide feedback or approvals on deliverables, as required.

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4. Fees and Payment Terms

4.1 Fee Structure: Fees for Services shall be as outlined in the proposal or quotation provided by the Company and accepted by the Client. These fees are subject to the terms specified in the agreement.

4.2 Payment Terms:

Invoices will be issued as per the terms specified in the proposal or quotation, typically on a monthly or milestone basis. Payments are due within [30] days of the invoice date unless otherwise agreed upon in writing.

4.3 Late Payments:

Late payments may incur a late fee of 5% per month on the outstanding amount. The Company reserves the right to suspend Services until full payment is received.

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5. Intellectual Property

5.1 Ownership: All intellectual property rights in deliverables created by the Company, including but not limited to images, videos, draft, designs, content, software, and reports, remain the property of the Company until full payment is received.

5.2 Deliverables: 

Upon full payment, the Company grants the Client a non-exclusive, non-transferable deliverables to use the deliverables for the purposes specified in the agreement.

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6. Termination

6.1 Termination by Either Party: Either party may terminate the agreement by providing [30] days’ written notice to the other party.

6.2 Termination for Cause: The Company may terminate the agreement immediately if the Client fails to pay fees when due or breaches any other material term of the agreement.

6.3 Effect of Termination: Upon termination, the Client shall pay for all Services rendered up to the date of termination. The Company will deliver to the Client any completed work product for which payment has been received.

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7. Confidentiality

7.1 Confidential Information: Both parties agree to treat all information disclosed by the other party as confidential and to use such information solely for the purposes of fulfilling their obligations under the agreement.

7.2 Non-Disclosure: Neither party shall disclose the other party’s confidential information to any third party without the prior written consent of the disclosing party, except as required by law.

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8. Limitation of Liability

8.1 Exclusion of Certain Damages: The Company, including its directors, officers, employees, agents, and subcontractors (collectively, "Company Personnel"), shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, or business interruption, arising out of or in connection with the Services, even if advised of the possibility of such damages.

8.2 Limitation of Liability: The total aggregate liability of the Company and Company Personnel to the Client for any claims, losses, damages, or expenses arising out of or in connection with the agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the Client to the Company for the specific Service giving rise to the liability in the twelve (12) months preceding the event or circumstance giving rise to the claim.

8.3 Liability for Third-Party Services: The Company shall not be liable for any actions, omissions, or failures of third-party service providers, platforms, or technologies used in the delivery of the Services. The Client acknowledges that the Company relies on third-party services for certain functionalities and agrees that any issues arising from such third-party services are beyond the Company’s control.

8.4 Client Indemnity: The Client agrees to indemnify, defend, and hold harmless the Company and Company Personnel from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to

(i) the Client's use of the Services,

(ii) the Client's breach of any term of the agreement,

(iii) any materials or information provided by the Client, and

(iv) any violation of applicable laws or regulations by the Client.

8.5 No Liability for Force Majeure: The Company shall not be liable for any failure to perform or delay in performing its obligations under the agreement if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, embargoes, government orders, or any other force majeure event.

8.6 No Warranty: The Company provides the Services "as is" and "as available," without any warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant that the Services will be uninterrupted, error-free, or completely secure.

8.7 Limitation on Time to File Claims: Any claim or cause of action arising out of or related to the agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

8.8 Data and Security: The Company shall take reasonable steps to protect the Client’s data but shall not be liable for any unauthorized access, use, alteration, or destruction of such data resulting from third-party actions, hacking, malware, or other breaches of security measures beyond the Company’s control.

8.9 Professional Advice Disclaimer: The Services provided by the Company do not constitute legal, tax, accounting, or other professional advice. The Client should seek independent professional advice in these areas.

8.10 Jurisdictional Limitations: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. To the extent such jurisdictions' laws are applicable to the agreement, some of the exclusions and limitations set forth in this clause may not apply.

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9. Governing Law and Dispute Resolution

9.1 Governing Law: This agreement shall be governed by and construed in accordance with the laws under the country you have registered.

9.2 Dispute Resolution: Any disputes arising under or in connection with this agreement shall be resolved through negotiation between the parties. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in the country you have registered.

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10. Miscellaneous

10.1 Entire Agreement: This agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior agreements, understandings, and representations.

10.2 Amendments: Any amendments to this agreement must be in writing and signed by both parties.

10.3 Waiver: No waiver of any term or condition of this agreement shall be valid unless in writing and signed by the parties. The waiver of any breach shall not be construed as a waiver of any subsequent breach.

10.4 Severability: If any provision of this agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10.5 Assignment: The Client may not assign this agreement or any rights or obligations hereunder without the prior written consent of the Company.

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By using our services, you agree to comply with these Terms and Conditions